Customer Success

xP&A Solution Consultant (US Remote)

Remote
Work Type: Full Time

About fintastic

fintastic is on a mission to reinvent financial planning for the modern enterprise. We've built the most advanced and scalable FP&A platform on the market—already replacing legacy giants like Anaplan and Workday Adaptive at companies such as Priceline, Gigamon, Scale AI, Nextech, and more. After years of deep technical investment, we launched commercially last year and are growing rapidly, backed by top-tier VCs and strategic operators.

We’re looking for curious, driven, and collaborative people to join us as we scale.

About the Role

As an Implementation Consultant at fintastic, you will own the successful delivery of customer implementations from discovery through go-live and adoption. You’ll act as the primary professional services partner for customers, guiding them through process design, data modeling, system configuration, and change enablement.

This role is primarily delivery-focused, with ownership of implementation outcomes and customer success. You will also occasionally support product demonstrations and late-stage evaluations in partnership with Sales, primarily to provide implementation perspective and validate solution design. Prior demo or pre-sales experience is not required; training and enablement are provided.

Responsibilities

  • Lead end-to-end customer implementations, from discovery and solution design through go-live and post-launch support

  • Partner with customers to understand business processes and translate requirements into scalable models, configurations, and planning solutions

  • Own day-to-day project execution, including scope, timelines, milestones, risks, and stakeholder communication

  • Serve as a trusted advisor to finance and business teams, providing guidance, training, and hands-on support to drive adoption

  • Collaborate with Sales, Product, and R&D to ensure smooth handoffs, successful delivery, and continuous product improvement Support product demonstrations and late-stage evaluations as needed, primarily from an implementation and solution feasibility perspective


Qualifications

  • Prior hands-on experience implementing FP&A platforms for different use cases at a software vendor or implementation partner

  • Strong background in FP&A with experience in financial modeling, business analytics, or enterprise planning implementations and the abilities to design and explain complex data models, calculations, and planning workflows

  • Hands-on familiarity with planning and performance management platforms (e.g., Anaplan, Pigment, Workday Adaptive, Planful, etc.)

  • Strong ability to translate business needs into structured system designs and data models

  • Comfort owning customer-facing projects and managing multiple workstreams in parallel

  • Clear, confident communicator with both technical and non-technical stakeholders

  • Comfortable presenting solutions; prior demo or pre-sales experience is helpful but not required

  • Adaptable, proactive, and comfortable operating in a fast-paced, evolving environment

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